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My Carbonite Diary
(Click below and read the shocking truth)

READ MY DIARY • CLICK TO LEARN THE TRUTH

Carbonite delivered disaster because I trusted the
Carbonite Online Backup Service
with my life

Click to enlarge

Computer Users
Take Heed!

We must let the computer users all over the world know of the danger that looms over your peace of mind because you trust those that promise "Protect yourself with Online Backup."
We must get the word out.
Contact your local newspaper, TV and radio — they will help spread the word that online computer backup may not be safe.

 

 

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Last Update
07 July 2011

  

Here is the message from Carbonite displayed at the very top of the www.carbonite.com homepage:

Will you survive a PC disaster?
 Every year, 43% of computer users lose irreplaceable emails, documents, photos and other files.
Protect yourself with Carbonite Online Backup

Here is what Carbonite did to its customer:

When I — a Carbonite customer — desperately
needed to restore my files that are supposedly
safely tugged away on the Carbonite server

1. Carbonite tried for 22 days to restore my files.
2. Carbonite then blamed my PC and my ISP.
3. Carbonite now holds my data hostage.
4. Carbonite has my files. I don't.
5. Carbonite says its service doesn't meet my needs.
6. I am screwed. Don't let it happen to you.

Heinz Dinter, PhD

Here is what I experienced
(it's a 59-page horror story)
… and the saga continues.
Will I survive the Carbonite disaster?
Innocent people must be warned!
Don't let it happen to you.

The definition at www.dictionary.com makes it clear

Carbonite
Car"bon*ite\, n. [Carbon + -ite.]
1. An explosive consisting essentially of nitroglycerin, wood meal, and some nitrate, as that of sodium.
2. An explosive composed of nitrobenzene, saltpeter, sulphur, and kieselguhr.
Webster's Revised Unabridged Dictionary, © 1996, 1998 MICRA, Inc.

The Carbonite "Recovery" started on November 25, 2008
at 4:03 pm.
Today is December 18, 2008.
The "Recovery" process has now run 22 days — that's 528 hours.
 Will I ever see my files again?
Jeffrey Robison, Vice President,
Customer Care & Operations
Carbonite, Inc
keeps assuring me
"Carbonite is still in recover mode restoring files."
 jeffrey.robison@carbonite.com.

And now the horror story of epic proportion told in the form of a back-and-forth
email documentary drama.

CLICK FOR THE TRUTH!

You will read about the audacity of David Friend, Chairman and CEO and Jeffrey Robison, Vice President, Customer Care & Operations of Carbonite, Inc. who could not solve the problem that would restore my files and instead blamed my computer and my Internet Service Provider.
It's even worse! They are holding my urgently needed files hostage by making unreasonable demands before they will restore my files and return them to me (see the December 19, 2008 two-page letter from Jeffrey Robison on pages 42-45 of my diary).
Are the Carbonite principals driven by greed instead of service? How shameful and unprofessional! What about sugar daddies 3i Group, Common Angels, Highland Capital Partners, Keiretsu Forum and Menlo Ventures?

The Angel Investors Who Made It Possible

β 3i Group • www.3igroup.com
Philip Yea, CEO • Philip.Yea@3i.com
β Common Angels • www.commonangels.com
James Geshwiler, Managing Director • james@commonangels.com
β Highland Capital Partners • www.hcp.com
Richard de Silva, General Partner • rdesilva@hcp.com
β Keiretsu Forum • www.k4forum.com
Randy Williams, CEO • randy@keiretsuforum.com
β Menlo Ventures • www.menloventures.com
H. DuBose Montgomery, Managing Director • info@menloventures.com

They are in charge of maximizing return on investment

When money
is unreasonably coveted,
it is a disease of the mind which is
called avarice.
Cicero (106 BC – 43 BC)
Roman author, orator
and politician

How much value can you attribute to someone's "expert" advice when that advice is paid for?

PAID ADVERTISEMENT

"I trust and use Carbonite to back up all my important files. You should too!" — Kim Komando
How often do you back up your PC? With Carbonite, files are backed up automatically. Enjoy the simplicity of secure, unlimited backup of all your photos, music, e-mail, financial records and more. Try Carbonite today.
 Start Your Risk-Free Trial. No Credit Card Required.

FROM A KIM KOMANDO NEWSLETTER
PAID ADVERTISEMENT
CARBONITE ONLINE BACKUP.THE WAY BACKUP IS DONE.
Survive a computer disaster with Carbonite Online Backup.
• Automatic backup of your irreplaceable files
• Encrypted twice to protect your privacy
• Easy, hassle-free file recovery
• Unlimited backup, only $49.95/year
Try it free. No Credit Card Required.

Carbonite Will Maim You If It Explodes
And So Will Any Faulty Backup Program
Supposed To Protect Your Computer Data

The Carbonite "Recovery" started on November 25, 2008 at 4:03 pm.
Today is December 18, 2008.
The "Recovery" process has now run 22 days — that's 528 hours.
 Will I ever see my files again?
Jeffrey Robison, Vice President, Customer Care & Operations
Carbonite, Inc.
keeps assuring me
"Carbonite is still in recover mode restoring files."
jeffrey.robison@carbonite.com.

ΖPlease click here for my diaryΕ

I invite you to share your thoughts with the posting of your comment at www.GrandLifestyle.blogspot.com.

Heinz Dinter, PhD
HDinter@GrandLifestyle.com

Also visit the Grand Lifestyle Media Center.

And this is what Carbonite calls
"Completely Automatic
— You'll never lift a finger."

 

It's impossible to lift a finger once your life has been taken.

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